Effective Date: 01 April 2024
At Elite Merit Real Estate LLC, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us through our website, services, interactions with our firm, and communications through platforms such as WhatsApp and other Meta services.
Information We Collect
1. Personal Information: We may collect personal information such as your name, contact details, email address, and other identifiers when you interact with us, subscribe to our newsletters, or use our services.
2. Property Information: If you inquire about or engage in property transactions with us, we may collect information related to your property preferences, inquiries, transactions, and any other details relevant to your real estate needs.
3. Communication Data: We may collect information about your communications with us, including emails, phone calls, and messages exchanged through our website, social media platforms, and messaging services like WhatsApp. This may include metadata such as the time, date, and content of your messages, and, where applicable, information about the devices used to communicate.
4. Website Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, device identifiers, pages visited, and other usage data, to improve our website performance and user experience.
5. Cookies: We use cookies and similar technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help us remember your preferences, enhance website functionality, and provide personalized content. You can manage your cookie preferences through your browser settings.
How We Use Your Information
1. Providing Services: We use the information collected, including through platforms like WhatsApp, to facilitate property transactions, respond to inquiries, provide personalized services, and fulfill contractual obligations with our clients.
2. Communication: We may use your contact information to communicate with you through various channels, including WhatsApp, to send newsletters, marketing communications, and updates about our services, promotions, or events. You may opt-out of these communications at any time.
3. Improving Services: We analyze website usage data to improve our website functionality, content, and user experience, ensuring that it meets the needs of our clients and visitors.
Information Sharing and Disclosure
1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers, such as real estate agents, brokers, legal advisors, or marketing agencies, to facilitate property transactions, marketing activities, or other services requested by you. This may include sharing data necessary to send communications via WhatsApp or other Meta services.
2. Meta Platforms: When you interact with us via WhatsApp or other Meta services, Meta may collect information as described in their own privacy policies. We encourage you to review Meta's privacy policies to understand how they handle your data.
3. Legal Compliance: We may disclose your information when required by law, legal proceedings, or governmental requests, or to protect the rights, property, or safety of Elite Merit Real Estate LLC, our clients, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes communications sent via WhatsApp, where we ensure that such data is securely handled according to Meta’s security standards. We maintain industry-standard security protocols and regularly review and update our security practices to mitigate risks and safeguard your data.
Your Rights and Choices
You have the right to access, correct, update, or delete your personal information held by us. You may also exercise your right to object to the processing of your data, restrict its use, or request data portability. To exercise these rights or inquire about our privacy practices, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or industry standards. We encourage you to review this Policy regularly for updates. Your continued use of our website or services after any changes to this Policy signify your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Elite Merit Real Estate LLC
Address: Office 307, Building 02 - Bay Square - Business Bay - Dubai, UAE
Email:
Phone: +971 4 325 1922